This edition of BlackBerry Connection presents you with information on:

Introducing the New BlackBerry 6210 Wireless Handheld
The BlackBerry 6210 Wireless Handheld™ is the newest handheld to support the BlackBerry™ wireless solution. The data and voice-enabled BlackBerry 6210™ features a smaller design with a light and comfortable feel, increased memory for greater application and data storage, as well as new support for wireless email synchronization and integrated attachment viewing. The Java-based BlackBerry 6210 delivers email, phone, SMS, browser and organizer applications in a single wireless handheld that supports international roaming on advanced wireless networks.

Presenting the new BlackBerry 6210:
Easy-to-Use Handhelds*: The BlackBerry 6210 is a powerful wireless handheld that includes an easy-to-use "thumb-typing" keyboard, navigation trackwheel, 16 MB flash memory plus 2 MB SRAM, rechargeable/removable lithium battery, Universal Serial Bus (USB) connectivity, large screen, backlighting, intuitive interface, integrated speaker/microphone and headset jack.

Email*: BlackBerry provides users with a secure, wireless extension to their email mailbox and allows them to read, compose, forward, reply, file or delete messages at their convenience. There is no need to worry about retrieving or “pulling” email since BlackBerry’s “push” architecture enables email to be automatically delivered.

Email Enhancements*: Several new wireless email features have been introduced to enhance the BlackBerry experience. Some of these enhancements include: cradle-free, two-way wireless synchronization of email messages including support for read/unread status, deletions and filing; integrated attachment viewing with support for a variety of file formats such as Microsoft Word, Excel, PowerPoint, WordPerfect, Adobe and ASCII text; and remote address lookup capabilities allowing users to wirelessly search their organization's address list.

Phone*: The BlackBerry 6210 also includes an integrated phone, allowing users to easily place and receive phone calls. It includes a built-in speaker/microphone and also supports an external headset for hands-free conversation allowing users to read, type or retrieve information while they talk. A call management button also enables users to quickly access the phone application and turn on/off the mute feature.

Corporate Data Access*: BlackBerry has always provided a secure wireless platform for corporate email and the latest BlackBerry Enterprise Server software allows your organization to leverage that same robust architecture to securely deploy additional wireless applications beyond email to BlackBerry handhelds.

SMS*: Short Messaging Service (SMS) enables short text messages to be quickly exchanged between BlackBerry 6210 handhelds and other SMS-enabled devices. The specially designed keyboard on the BlackBerry handheld is ideal for typing SMS messages quickly.

Browser*: The BlackBerry Browser is dual-purposed allowing it to securely access corporate data (via the Mobile Data Service feature of BlackBerry Enterprise Server) as well as carrier WAP content information services, such as news, travel, business and entertainment updates.

Organizer*: Both handhelds provide a personal organizer so users can access the calendar, address book and task list that they depend on every day. In addition, wireless calendar synchronization means the handheld and desktop calendars are automatically and wirelessly updated whenever a change occurs.

Java-Based*: The BlackBerry 6210 incorporates Java 2 Micro Edition (J2ME). Support for J2ME opens BlackBerry to a large and growing application developer community that currently includes over three million Java developers.

For more information on the latest BlackBerry 6210, including access to the press release and product demonstration, click here.

Wireless Enterprise Symposium 2003
Check out the latest agenda and breakout sessions for the industry's premier conference!

The Wireless Enterprise Symposium brings together leading experts, wireless operators, device manufacturers, software vendors, solution providers and IT professionals for a dynamic forum that provides you with the tools you need to further maximize your wireless and BlackBerry investments.

• Learn how to maximize your BlackBerry™ investment and extend wireless connectivity to business applications including ERP, CRM and sales force automation.
• Hear about the latest BlackBerry product developments from BlackBerry experts.
• See what HP, Nokia, RIM and many others are doing to extend the enterprise wirelessly.
• Attend a special keynote session featuring Al Gore, 45th Vice President of the United States.
• Hear the insights of wireless industry experts from Gartner Research and The Andrew Seybold Group.

Date: May 6-7, 2003
Location: New Orleans, LA
Register Now and Save $200: www.rim.com/go/symposium15

FOSE 2003
Join us at FOSE 2003 to see what’s new with BlackBerry for government organizations. At FOSE 2003, you will have the opportunity to hear Mike Lazaridis, RIM Founder, President and Co-CEO, as he gives a special keynote address. Stop by the BlackBerry booth for your chance to:

• Find out how the BlackBerry wireless solution extends beyond email to also provide secure, mobile access to important data and information.
• Learn about the BlackBerry solution’s advanced security model that incorporates end-to-end Triple DES encryption and optional support for S/MIME.
• Find out why BlackBerry handhelds are the only NSA (National Security Agency) approved handhelds that meet the Department of Defense requirements for S/MIME and PKI (Public Key Infrastructure).
• Learn why the BlackBerry solution earned the FIPS-140 certification.

Date: April 8-10, 2003
Location: Washington DC Convention Center, Washington DC
Booth: #1913
Registration: www.fose.com

Lotus Admin 2003
Lotus Admin 2003 is your opportunity to see what’s new with BlackBerry for Lotus® Domino™. Find out how the BlackBerry wireless enterprise solution can be extended beyond email to deliver additional Lotus Domino applications and information to mobile professionals. At Lotus Admin 2003, you will:

• Find out how you can extend BlackBerry to business applications including ERP, CRM and sales force automation.
• Learn to develop applications for the Mobile Data Service feature of BlackBerry Enterprise Server from lead developers at RIM.
• See how BlackBerry can further help increase productivity within your organization while leveraging your existing information systems investment.
• Learn about the latest version of BlackBerry Enterprise Server software for Lotus® Domino™.

Date: April 30-May2, 2003
Location: Rio Resort and Casino, Las Vegas
Booths: #203
Registration: www.admin2003.com

BlackBerry now extends corporate data beyond email providing mobile professionals with access to information from enterprise databases and applications, including CRM, ERP, business intelligence and document management systems. Organizations can extend access to information and data using the Mobile Data Service feature of BlackBerry Enterprise Server or by using a variety of available third party solutions for BlackBerry, such as:

APRIVA Freight Tracker
APRIVA Freight Tracker extends existing enterprise information systems to provide dispatch, shipping, package tracking and driver communications to mobile workers on their BlackBerry handhelds. This comprehensive solution for shipping and freight industries allows organizations to mobilize their shipping dispatch and tracking systems.

APRIVA Freight Tracker for BlackBerry provides:

• Online tracking of shipments and driver location.
• Ability to scan, track and post shipping information for all stages of the shipping process.
• Store and forward capabilities to help ensure data transmission regardless of network coverage.
• Detailed shipping information such as time stamping, electronic proof of delivery and activity data.

Potential benefits include:

• Shortened billing cycle.
• Improved speed and accuracy of deliveries.
• Increased productivity for drivers and dispatchers.
• Faster and more accurate reporting of delivery information.

To find out more about APRIVA Freight Tracker for BlackBerry, visit www.apriva.com

Dejima Direct
Dejima Direct™ provides wireless access to enterprise applications using BlackBerry handhelds. It keeps mobile professionals connected to field service information while on the go. With Dejima Direct, mobile professionals can request information and execute tasks using BlackBerry wireless email or the BlackBerry handheld’s browser.

Dejima Direct for BlackBerry provides:

• Easy, mobile access to enterprise information using BlackBerry handhelds.
• Tight integration with sales force automation applications.
• Scalable architecture for enterprise deployments.

Potential benefits include:

• Improved access to enterprise data for your organization’s mobile field service workforce
• Ability to make faster decisions through timely access to information.
• Increased productivity for your organization’s employees and executives.
• Cost-effective solution for accessing enterprise information.

To find out more about Dejima Direct for BlackBerry, click here

Thousands of companies and government organizations worldwide are using BlackBerry, the leading wireless solution for mobile professionals. Learn how the following successful organizations are using BlackBerry to provide mobile access to not only email, but also a full suite of business applications and information:

Jefferson Pilot Financial
"With BlackBerry, Jefferson Pilot Financial’s sales professionals can initiate, receive and respond to e-mail, schedule meetings and access up-to-date corporate reports while they are away from their sales offices. BlackBerry provides Jefferson Pilot Financial with a competitive advantage and a strong return on investment through improved customer service and increased productivity.''

Len Cavallaro, Senior Vice President - Sales and Marketing, Jefferson Pilot Benefit Partners
Click here to read more.

New York City Fire Department (FDNY)
"This past year, there has been a sense of urgency to implement secure, reliable, wireless communication technology that enables us to easily get information to FDNY staff during emergency situations."

Sal Cassano, Chief of Operations
Click here to read more.

To view more BlackBerry customer stories, click here.

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