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BE READY FOR ANYTHING

In a crisis, every second counts. When coordinating responses to emergencies and business disruptions, every delayed notification, update or decision can impede response efforts. Critical event management (CEM) solutions provide the ability to prepare, respond and recover when the unexpected happens.
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Coordinating Crisis Response When Every Second Matters

When critical events occur, public and private organizations face challenges in coordinating an effective emergency response. This impacts the ability to react and share information quickly and accurately when lives are at stake.

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Time

When incidents hit, you need to resolve them quickly. Fragmented systems, incompatible tools and insecure workarounds can delay responses when speed is critical.

Technology

Outdated, incompatible, or piecemeal systems can compromise emergency efforts. Modern technology expedites decision-making to mobilize resources immediately.

Trust

The best outcomes depend on valid information. Stakeholders must have confidence that shared data and communication is accurate and secure.

The Clear Benefits of CEM Solutions 

A modern CEM solution streamlines urgent communication, coordinates response efforts and helps you respond when it matters most. It offers uninterrupted communication, even when traditional systems are down.

Quickly Assess Scope

Organizations with a CEM platform are 70% more likely to analyze and understand the scope of an event's impact in minutes or less.

Coordinate Faster

Stakeholders can see resolution in a matter of minutes and are 3x more likely to resolve critical events in less than 24 hours.​

Limit Revenue Loss

Cutting edge solutions allow organizations to protect valued resources. They are twice as likely to see no or limited impact to revenue loss from critical events​.

Remain Compliant

A modern CEM system allows you to maintain a fully auditable trail for complete transparency to meet the strictest of regulations. 
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Purpose-built for Crisis Communication

BlackBerry® AtHoc® helps you respond when it matters most. Purposely built for real-time collaboration under pressure, you can mobilize resources immediately based on accurate, up-to-the-minute data.

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The Most Certified CEM Solution Out There​

BlackBerry AtHoc maintains stringent global certifications. Our continuous monitoring, failover testing and compliance ensure critical services are delivered through a secure platform.

Expert Guidance, Always On Call

Our global support infrastructure stands at the ready, ensuring seamless assistance 24x7x365 via phone and email. Dedicated experts protect users and assets through any disruption.​​

Fast Implementation

Get fully operative and navigate quickly with pre-configured plans, dashboards and automated playbooks. The intuitive user interface remains accessible even amid crises.​

Flexible Deployment Options

On-prem, hosted SaaS or hybrid options. From fully managed services to autonomous management, our team can customize protection, visibility and control strategies for your environment.​

Faster Time to Value

The platform can be up and running in days. With a dual use for both crisis response and daily operations, the cost is amortized to speed return on investment. 

Architected for Resilience​

Features built-in failover capabilities and redundancies to ensure operational stability even during major outages or disruptions.​

Ensure Your Employees Stay Engaged, Productive and Safe

In addition to emergency alerts, the BlackBerry AtHoc mass notification capabilities help public and private sector organizations communicate for various workplace situations and staff scheduling needs.

Workplace Communication

  • Provide verified and timely updates on both urgent and routine matters.
  • Ensure reliable communication even when primary channels fail.
  • Direct communications to specific employees or groups for maximum effectiveness.
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Staff Scheduling

  • Automate shifts, trades and overtime to optimize resources and reduce unnecessary costs.
  • Efficiently recall or escalate team members when unexpected circumstances arise.
  • Address compliance rules and ensure adherence to union sector regulations.
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Emergency Notifications

  • Send mass notifications via multiple channels to all employees at once, even if other systems are down.
  • Send quick updates and receive real-time feedback with two-way interactions.
  • Geo-target specific locations for real-time visibility into safety and status.
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Trusted Leaders in Public Safety and Emergency Management

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Schedule a Demo

Join one of our experts for a demo to see how BlackBerry's CEM solution can centralize your organization's emergency communications with these key benefits:​​

  • Certified by both FedRAMP and StateRAMP​
  • Intuitive user interface​
  • Flexible deployment options

See the BlackBerry AtHoc Advantage

Secure Your People and Community.

Policing

How Greater Manchester Police Protects the Public with BlackBerry AtHoc

Learn how GMP reduced time to source staff transport and equipment by 85%.​

Read the Case Study

State & Local Government

Threats Managed

Read how Contra Costa County connects multiple modalities, vendors, and channels in a single platform.

Read the Story

Public Safety​

Supporting Humanitarian Missions

The American Red Cross uses BlackBerry AtHoc for over 20,000 deployments a year. Learn why.

Learn More

Natural Disaster​

"Communication is what defines your response in a crisis."

Read how the Niagara Region CERT uses AtHoc to send the right messages to the right people at the right time.

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Policing

Lifelines for Victims

An innovative police force broke the cycle of domestic abuse with help from BlackBerry® technology.

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Transportation

Read how this airport used a two-phase approach to integrate hundreds of devices into a single platform. ​

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