Searching for a Partner to Reduce the Load
Between business expansion, digital transformation, and distributed work, Abriso Jiffy CIO Krzysztof Stopka and his colleagues had their hands full. They were also under increasing pressure to adopt and deliver solutions faster to keep pace with a rapidly changing world. They recognized the need for cybersecurity software that would reduce the burden of their growing workload and increase their security posture at the same time.
“When we started looking for a security partner, we tested prospective solutions by detonating malware packages on various test machines,” explains Stopka. “We also spent time reading testimonies about each vendor. We were very happy with both BlackBerry’s reputation and the outcome their solution provided.”
During testing, CylanceMDR stopped every malware package immediately
None of the other solutions Abriso Jiffy tested worked so effectively. BlackBerry was also the only vendor whose solution was flexible enough to support legacy software and operating systems. These factors together were what ultimately tipped the scale for Stopka and his team.
“Abriso Jiffy group primarily grows through acquisitions,” explains Stopka. “We’ll buy another plant, then when we arrive, we’ll sometimes need to support old systems before the transition is done. We need to make sure those systems are protected.”
CylanceMDR allows Abriso Jiffy to do exactly that — so Stopka and his team chose to deploy the solution.
“Once we finalized our engagement, BlackBerry’s onboarding process was spot-on,” Stopka continues. “Everything was well-explained, and we arrived at a very high level of protection.” This is a testimony to the “white glove” onboarding process that’s part of becoming a CylanceMDR subscriber. Dedicated BlackBerry team leaders help you rapidly implement the service, and do it well, based around the particulars of your organization.
Supporting Better Security
“BlackBerry’s quality of support has been excellent,” says Stopka. “Their internal engineering team is a huge plus for us. They’re also well-established in the government sector, which was a significant draw.”
In addition to engaging every quarter to check settings and protections, Abriso Jiffy has registered for BlackBerry’s Incident Response Retainer Service. This investment is already paying dividends. When the company suffered a cyber incident, Stopka and his team had a call with BlackBerry’s security professionals within the hour.
“They helped guide us through the incident, contain the issue, and then take measures to counter it in the future,” says Stopka. “Another thing I love about the service is that it’s very flexible. You can use your hours as an audit at the end of the period, so the money is put to work even if you don’t have an incident; other retainers don’t do that.”
An Excellent Investment for the Future
“Our primary cybersecurity objective is to keep our users safe,” says Stopka. “We want to provide them with the best technology and guidance to help them stay safe online. We’ve put a lot of initiatives in place to achieve that, but one of our most significant was CylanceMDR.”
“Overall, it’s been an excellent investment,” he concludes. “The solution is flexible enough to protect even older systems and software, and BlackBerry’s expertise has been invaluable. I sleep better at night knowing BlackBerry is protecting our ecosystem.”
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