Smartphone support

Guided Support

Find useful information to get the most out of your BlackBerry smartphone or app.

Visit BlackBerry Docs

 

If this didn't resolve your issue please try the next option.

Check if your question has already been answered.

Visit the BlackBerry Knowledge Base

 

Additional resources are available to support you:

If this didn't resolve your issue please try the next option.

Still haven’t found what you’re looking for? Use the BlackBerry Contact Catalog to find available support options.

From the BlackBerry Contact Catalog drop-down menu, please select the following:

  1. Select Technical Support
  2. Select BlackBerry Smartphones & Smartphone Software
  3. Select the appropriate product from Product Type

Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option

Contact BlackBerry