December 24, 2024
Introduction
GovCloud will reach end of life / support on December 31, 2025.
Enterprise Products/Services Affected by this Announcement
This announcement affects CylanceENDPOINT, CylancePROTECT, and/or CylanceOPTICS customers that are using GovCloud.
CylanceENDPOINT, CylancePROTECT, and CylanceOPTICS customers currently have the option to select, based on type of use and geographic location, where both personal data used to manage the customer’s service and collected endpoint data is stored in BlackBerry’s cloud service.
Starting on December 31, 2024, CylanceENDPOINT, CylancePROTECT and CylanceOPTICS customers will no longer have the option to select GovCloud, and will need to select, based on geographic location, the location for their tenant.
End-of-Support Phase Dates & Definitions
End of Life / Support – The product is not supported and will not have any guarantee of functionality beyond this date.
For More Information
Please contact your sales representative or Account Manager if you require more information.